Coronavirus - Cancun

Last Updated: March 27th 2020 

Coronavirus: What You Need to Know

What is Coronavirus? According to the World Health Organization the coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe respiratory infections.

Many of the world's largest coronavirus outbreaks took place around well-traveled countries, such as Italy South Korea, China, Iran and others. However, they are managing to slow the spread for now, through intensive testing, isolation, precautions, and daily monitoring.

Coronavirus COVID-19 Latest Updates
Country Confirmed Cases Total Recovered
United States 86,012 753
China 81,879 74,720
Italy 80,589 10,361
Spain 64,059 9,357
Mexico 585 4

Coronavirus COVID-19 Global Cases

According to the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University:

Current Status of Coronavirus in Cancun

Currently there are 585 cases of Coronavirus in Mexican territory. Of these cases, 4 already recovered, while the rest are in isolation and taken care of.

Of all the cases currently in Mexico, 28 of these are in the State of Quintana Roo, and are already isolated and with the proper treatment for each case. Read more information here. Of these 28 cases, 23 of them are in Benito Juarez, the municipality where Cancun is located, with all the required medical measures and preventions to treat the patients properly to recovery, and to avoid further spread of the virus.

What is happening in Cancun regarding...

Airports —

The Cancun International Airport is still operating and receiving international passengers. However, preventive measures have been taken to diminish the Coronavirus threat among travelers entering the country.

Currently, the airport staff is equipped with thermometers and thermal scans, and are monitoring every passenger; if their temperature is abnormal, they are immediately isolated and must wait for further testing.

Since March 20th, non-essential travel to Mexico is restricted in the United States for a 30-day period. After this period, the decision will be revisited.

Companies like American Airlines and Volaris are still operating flights to Mexico, but with some schedule alterations. Other companies like Southwest Airlines are suspending their entire international network for a short period of time. Make sure to ckeck with your airline for any itinerary changes.

Hotels —

Many Cancun hotels are open and operating. However, some hotel chains are closing down operations and it could last for up to 6 weeks. The following hotels have decided to close operations as a preventive measure, and mainly as a response to the low occupancy rates:

  • Iberostar Paraiso del Mar and Iberostar Paraiso Beach will be closed 03/19/2020 through 04/30/2020. Guests will be relocated to Iberostar Paraiso Selection Lindo. Coral Level at Iberostar Selection Cancun guests will be given the option to stay at Iberostar Selection Cancun in upgraded room categories or guests can relocate to the Iberostar Grand Hotel Paraiso on case by case basis.
  • Riu Dunamar will be closed starting 04/19/2020 through 04/30/2020.
  • Sandos Caracol Eco Resort will be closed 03/23/2020 through 04/30/2020. Guests will be relocated to Sandos Playacar.
  • Beloved Playa Mujeres will be closed 03/20/2020 through 06/05/2020.
  • Excellence Playa Mujeres will be closed 3/23/2020 through 04/30/2020.

In the Riviera Maya, the following hotels have announced they will be closed as a preventive measure.

  • Bahia Principe Luxury Sian Ka'an will be closed 03/18/2020 through 05/30/2020.
  • Palladium Hotel Group has closed the following properties, effective 03/18/2020 through 04/30/2020:
    • Grand Palladium White Sands
    • Grand Palladium Colonial
    • Grand Palladium Kantenah
    • TRS Yucatan
  • Palmaia – The House of AiA will be closed for travel 03/19/2020 through 05/31/2020.
  • Riu Hotels & Resorts has closed the following properties, effective 03/18/2020 through 04/30/2020:
    • Riu Palace Mexico
    • Riu Lupita
    • Riu Playacar
  • Royal Hideaway Playacar is closed for travel 03/21/2020 through 04/30/2020. Future arrivals will be relocated to Hotel Barcelo Maya Riviera.
  • Excellence Riviera Cancun will be closed 03/23/2020 through 04/30/2020.

Ferry Schedules —

Ferrys will continue to operate in Cancun, however, due to the Coronavirus they've implemented new sanitary measures aboard, and they have temporarily changed the itinerary.

Winjet           Ultramar
Playa del Carmen Cozumel Playa del Carmen Cozumel
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Bars & Restaurants —

Currently, restaurants and cafes are still open in Quintana Roo, however, many of them have reduced their closing hours up to 10:00 PM.

In the meantime restaurants & other entertainment places have adopted safety measures such as antibacterial soap, alcohol-based hand sanitizer, disinfectant wipes, and tables at a minimal distance of 1 meter. If anyone in a public place shows symptoms of a cold or flu such as sneezing or coughing, they will be asked to leave the venue.

As another measure to protect the population, the Stat of Quintana Roo has placed an alcohol ban, limiting the times when alcohol will be available in different establishments.

Alcohol purchase will be restricted in restaurants from Monday through Sunday starting at 11:00 PM through 1:00 AM (of the next day). Restaurants-Bars will follow this schedule: Monday through Saturday starting at 11:00 PM through 3:00 AM (of the next day); and Sundays from 5:00 PM to 11:00 PM. This action is effective starting March 27th through April 10th, 2020.

Activities —

Mayan Ruins Site Chichen Itza is closed until further notice, to avoid crowds and the further spread of Coronavirus COVID-19. Other sites that have already closed their doors temporarily to visitors are Coba, Kohunlinch, Muyil, Tulum & Playa del Carmen.

Parks and attractions like Xcaret, Xel-Ha, Xplor, Xoximilco, and Xenses are closing their gates until further notice to avoid the further spread of COVID-19. They are taking measures to ensure the well-being of their colaborators, visitors and guests.

Certain Dolphin Parks will be closed from March 21st to April 3rd. Some of the closed locations include:

  • Isla Mujeres
  • Playa del Carmen
  • Puerto Aventuras
  • Cozumel
  • Aquaventuras
  • Garrafon Park
  • Dolphin Swims in Xcaret Park
  • Dolphin Swims in Xel-Ha Park

We still have Dolphin Swims running in other locations. Make sure to contact us for more information regarding the Dolphin Centers that are still running tours.

Currently, throughout Mexico all activities over 100 people are suspended to avoid further spread of the virus.

Some other activities are suspended until further notice. If you are in doubt and want more information, don’t hesitate to call us, chat with us, or send us an email, and we will answer your questions.

Public Transportation will still be running, but with a limited schedule of up to 10:30 PM, as a measure to reduce the number of people in the streets.

Cruise Ships —

The Mexican Cruise Ship Association canceled Cruise Ship arrivals to Mexican territory for, at least, a month due to the current Coronavirus situation.

Among the lines that already canceled arrivals are Disney, Princess, Holland America, Regent Seven Seas, Carnival, and Celebrity, among others.

What about Spring Break in Cancun? Most Spring Break activities are being suspended and will be resumed further on, this year. If you had a tour booked with us, contact us directly by calling our Toll-Free from U.S.A and Canada 1-877-446-8971 to help you with a resolution.

Read More About it in the News

Recent News Articles about Coronavirus in Cancun and Mexico:

03/26/2020 - Let's cut the Coronavirus Transmission in Cancun
03/26/2020 - Restrictions for Alcohol Consumption in Quintana Roo
03/26/2020 - 24 Cancun Hotels Close
03/26/2020 - Alcohol Ban in Quintara Roo
03/26/2020 - 27 Cases of Covid-19 Confirmed in Quintana Roo
03/25/2020 - 27 Cases of Coronavirus in Quintana Roo
03/25/2020 - Closing of Hotels in Mexico due to Covid-19 Continues
03/25/2020 - Cancun Hotel Occupancy at 13.6%
03/25/2020 - Catamarans & Tour Boats won't be able to dock in Isla Mujeres
03/25/2020 - Mayor of Isla Mujeres Cancels Vessel Crossings to Island
03/24/2020 - Coronavirus Cases in Cancun
03/24/2020 - INAH Announces Closing of 18 Archaeological Zones
03/23/2020 - Covid-19 Cases Double in Cancun
03/23/2020 - 11 Cases of Coronavirus in Quintana Roo
03/23/2020 - 44,000 Hotel Rooms in Quintana Roo closed due to Covid-19
03/23/2020 - Cancun: Hotel Closings will last up to 6 Weeks
03/23/2020 - 193 Archeological Zones are closed due to COVID-19
03/22/2020 - COVID-19 Flight Cancellations by Region and Airline
03/22/2020 - Empty Beaches in Cancun while Restaurants are Closed
03/21/2020 - Xcaret Grousp Closes Parks in Cancun and Riviera Maya
03/20/2020 - Hotels in Cancun Closed due to Covid-19 Coronavirus Emergency
03/20/2020 - Bars are Closed and Restaurants Shorten their Schedule
03/20/2020 - Cozumel remains Coronavirus-Free
03/20/2020 - 24 Flights Canceled in Cancun Airport due to Coronavirus
03/20/2020 - 20 March 2020 Cruise Arrivals to Mexico are suspended
03/20/2020 - Taxi Drivers receive sanitary precautions training
03/19/2020 - Cozumel: No Businesses will close due to Coronavirus
03/19/2020 - Playa del Carmen remains free of COVID-19 Cases
03/19/2020 - No Curfew or Alcohol ban in Cozumel
03/18/2020 - Thermometers ready in Cancun International Airport
03/17/2020 - Last Cruise Ship Arrives in Cozumel
03/17/2020 - Cancun will continue to welcome tourists
03/16/2020 - Restaurants are Operating Regularly

More Information On Coronavirus COVID-19

Who does it affect?

Coronavirus outbreaks reported so far have occurred primarily within clusters of cases exposed through within families or special gathering events. COVID-19 is primarily transmitted through droplets from, and close contact with, infected individuals.

For those at higher risk of getting sick from COVID-19, including people of advanced age and those with other medical conditions. Some of the symptoms people experience are runny nose, sore throat, cough, fever, and difficulty breathing in some cases.

Most of what experts say transmission is largely based when person-to-person occurs with Middle Eastern respiratory syndrome coronavirus (MERS-CoV) and severe respiratory syndrome coronavirus. It is also possible to get COVID-19 by touching a contaminated surface or also an object and then touching your mouth, nose or eyes.

Coronavirus Frequently Asked Question (FAQs)

Is Cancun a safe place to go?
The spread of Coronavirus in Mexico has been mainly due to imported cases. However, there are some cases where people who came from abroad with the disease, transmitted it to family members or people in their close contact. All of the cases are already in isolation and treated properly. Nevertheless, it's advisable to take all necessary precautions and stay home.

I already bought my tour, what can I do?
We want to let you know that we are operating and are here to assist you in any way we can. Many activites are being post-poned or cancelled. So, if you have a reservation, we will contact your, or make sure to call us, to check if your tour is still running or for which dates can you reschedule. Just contact us, and we'll be happy to assist you.

How can I avoid having Coronavirus at the airport?
Illness due to coronavirus is generally mild in 80% of the cases. However, it's normal for people to feel worried or scared for themselves or their loved ones.

There is no need to panic. The best way to channel our concerns is to be proactive: wash your hands frequently, practice respiratory hygiene (cover your mouth and nose if you sneeze or cough), stay home, and if you have cough, fever or difficulty breathing, seek medical care.

Coronavirus Myths & Facts

MYTH #1: Coronavirus is in Cancun already

Mexican state health authorities confirm that the state of Quintana Roo has currently 27 existing cases of coronavirus, which have already been isolated and are being monitored and appropiately treated; 22 of these cases are in the municipality of Benito Juarez, where Cancun is located.

Myth #2: You have to use a mask on your Cancun vacation

These are complicated times and you probably won't be taking your Cancun vacation just yet. However, if you are already in Cancun, the answer is: nope. The people that should wear masks are, in first place, the people who have contracted the virus, to stop spread, and in second place, health professionals who are working and taking care of patients. You just need to follow general recommendations in the places you visit. You can be sure that all of our tour operators are taking all the required preventive measures for this situation worldwide.

Myth #3: Coronavirus is solely a travel-related virus.

No, this is not a travel-related virus. The risk depends on where you are and more specifically, whether there is a COVID-19 outbreak unfolding there. For most people in most locations, the risk of catching COVID-19 is still low. However, there are now places, cities, and countries, around the world where the disease is spreading. For people living in, or visiting, these areas the risk of catching COVID-19 is higher.

How to Protect Yourself

As you know, the way Coronavirus COVID-19 spreads is through droplets from people who carry the virus. The best way to protect yourself is to follow personal hygiene habits and advise.

Some of the things you can do include:

  • Clean your hands often
  • Practice social distancing
  • Stay home if you are sick
  • Cover coughs and sneezes
  • Disinfect frequently touched surfaces

Alcohol Gel Face Mask Disinfecting Products Antibacterial Soap
Alcohol Gel Hand Sanitizer Coronavirus Face Mask Coronavirus Disinfecting Products Coronavirus Antibacterial Soap Coronavirus
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