COVID 19 - CANCUN
|Last Updated: January 30th, 2023|
COVID-19 in Cancun Latest Updates
Cancun is open for tourism, and traveling to Cancun is safe and easy, with few covid restrictions or entry requirements, few coronavirus cases and certification as a Safe Travels destination.
Source: Official Baja California Sur State Communication
Date Recorded: July 18th, 2022
More about Covid Testing in Cancun Here.
There is no testing requirement to come to Cancun. If you are
a resident of the United States you DON'T need a Covid test for returning home. Canada doesn't need Covid test for re-entry neither.
We are open and booking 7 days a week! You can also book securely online through our website 24/7. There is never a charge to change your dates, and if for any reason your trip is delayed or cancelled due to COVID-19, you can get a credit or cancel most activities free of charge. There is no risk to book with us.
Coronavirus (COVID-19) FAQs
Q: Do I need a COVID-19 test before leaving my country?A: There is no requirement by Mexico for testing prior to arrival. However, you will need to check with your home country to see if they have any requirements prior to travel. The U.S. has no requirement for covid testing prior to travel or for re-entry after travel. If you want to take a Covid test as a preventive measure, you can still do it. Testing is widely available, typically for free, near your hotel or at the ariport. Results are delivered to your email within a couple of hours, maximum.
Q: Do I need to quarantine on my return?A: There is no quarantine requirement for U.S. residents. For other countries, you will want to check with your country about their regulations, they may vary. Some countries may also vary the requirements between vaccinated and unvaccinated travelers.
Q: Do I need to take a Covid test to enter Mexico?A: No, Cancun, Playa del Carmen and the Riviera Maya do not require a Covid test for entering the country. However, you might want to check if you need a Covid test to return to your country.
Q: Do I need to take a Covid test to return to my country?A: This will depend on your home country. Mexico has no requirement for departure testing, but your home country may. For U.S. residents, you don't need a Covid test before returning home. Canada no longer requires a PCR test. If you need testing, for some reason, there are available at the airport. You get your results in about 10 minutes by email, and you can show it on your phone at check-in for your flight home.
Q: How much time before I depart do I need to take the Covid test?A: For re-entry to the U.S. and Canada you DO NOT need to take a Covid test. For other countries, you'll want to check their regulations, as they may vary.
Q: What if I'm not on a direct flight ? When do I need to take the Covid test?A: You don't need it but if you need it, typically, you'll need to take your test the day prior to arriving to your final destination. If you have a longer layover, you'll need to retest before entry. Nowadays most major airports have testing facilities.
Q: I'm fully vaccinated, do I still need a Covid test prior to returning to the United States or Canada?A: No, for the United States and Canada you don't need to take a Covid test for re-entry.
Q: I already had Covid-19. Do I still need to get tested to enter the US?A: If you already recovered from Covid-19, you can show documentation of your recovery, if needed. However, testing is no longer a requirement to enter the U.S. If you have already recovered, and are showing no symptoms, you can enter the US without any testing.
Q: Where can I take a Covid test in Cancun and the Riviera Maya?A: Covid testing is readily available at most hotels, usually for free, or a very low cost. You can typically schedule your test at the front desk of your hotel. You can also get tested at the airport. It is low-cost, and you can get your results in as little as 10 minutes. Just allow yourself a little extra time at check-in to get the results. If you are staying at an AirBnB, your host will have all the information for you how to get the test. Typically an English-speaking doctor can come to you and take the test and email you the results, or you can do it at the airport.
Q: Can I get tested at my hotel?A: Most hotels are prepared to take your Antigen test with lab personnel that will comply with the CDC requirements. For more information, we suggest you call your hotel and verify.
Q: How much is a Covid test in Cancun, Mexico?A: Most hotels are offering up to two complimentary antigen tests to their guests, which is all you need for return to the United States. Those that don't typically offer them at very low cost (approx. $12.00 to $25.00). At the airport, prices are usually $25.00 to $45.00 depending on the facility. PCR tests normally run from $60.00 to $100 depending on the facility. Check with your hotel and they'll give you all the information about their services.
Q: How long before I get the results for my Covid test?A: Usually, if you take an antigen test, such as those required for return to the United States, the results are delivered by email in as little as 10 minutes. It may be up to 30 minutes or so, depends on your facility. PCR tests are typically returned in 24 hours. Your hotel will give you all the details.
Q: Do children need to get tested for Covid?A: To enter the US, no. However, if you country requires a Covid test for re-entry, then yes. The CDC requires children of 2 or more years of age must get tested prior to departure, if your country is asking for a Covid test to enter.
Q: What happens if I test positive?A: Although it is rare for tourists to test positive prior to their return flight, if that did happen, the Mexican tourism industry has set up everything to be as easy and inexpensive as possible for you. In these rare cases, you'd need to stay in Cancun until you tested negative, and your hotel will set you up with accommodations, often for free, others at discounted rates, until you test negative. You will not need to quarantine at any facility, just at your hotel. There are doctors available at all the hotels to observe and assist you, and give you another test to see when you are able to return home. Contact your hotel directly to see what services and pricing they are offering in this rare case.
The United States is working with Mexico to make this process easy and painless for you.
Q: Is there Coronavirus (COVID-19) in Cancun?A: While infection rates are low compared to most areas within the US, nowhere in the world is completely free of Covid-19. In an area with a population of over 800,000, Cancun typically has less than 100 active cases of Covid-19 that are being treated. Since the less severe Omnicron variant has taken over, the case counts have gone up but most cases are mild, as in the US and Canada. Visit Official Statistics Here.
Q: Is it safe to visit Cancun, Playa del Carmen and the Mayan Riviera right now with the Coronavirus?A: While nowhere is completely free of coronavirus in this day and age, infection rates are low compared to the US, and all businesses must be certified by the health authorities as having met strict health protocols before being allowed to reopen. Cancun is taking your health and safety very seriously and is already the first destination in the Americas to be certified as a "Safe Destination" by the World Travel and Tourism Council (WTTC).
Q: Will I need to wear a mask in Cancun? Or on the airplane?A: Masks are no longer mandatory in Cancun. However the use of masks is recommended in certain public areas such as public transportation, or closed areas. As a preventive measure, you may still be asked to wear a mask for your safety, you may still be asked to wear a mask at the airport or when entering a restaurant, especially in areas where social distancing is not available. However, the use of masks is no longer mandatory in the State of Quintana Roo, which includes Cancun, Playa del Carmen, Cozumel and the Riviera Maya.
In some restaurants, the staff will still wear masks and gloves, including cleaners and restaurant workers, to keep you as safe and healthy as possible. If you want to Buy Masks and Hand Sanitizer to bring with you on your trip, you can do this, but these will also be provided for you at your hotel or other locations if you forget them in your hotel room. The idea is to keep everyone as safe as possible, while at the same time not detracting from your vacation experience and making sure you have a great time.
Q: Will there be hand sanitizer available?A: Yes, all businesses are required to provide hand sanitizer and you will have it in your hotel room. However, we still recommend you bring your own to use along the way, which you can buy online from shops like Z-skin or Germproof
Q: Are there other things I should think to bring with me?A: Other than the usual things like a hat, sunglasses, swimwear, Biodegradable Sunscreen, you may want to consider boosting your immune system with a product like Airborne or Germproof or, but as long as you bring hand sanitizer you should have all the precautions you need.
If you will be doing water activities we always recommend to bring your own Snorkeling Gear, though it will be provided for you fully sanitized on our tours if you don't.
Q: Is the Cancun International Airport Open?A: Yes. It is open to international and domestic flights under strict sanitary protocols.
Q: Are your Airport Transfers running?A: Yes, all our transfers including Private Transfers and Shared Shuttles are running as normal, and are in compliance with all safety protocols.
Q: Does the US have travel restrictions for international travel?A: Not to Mexico. Airlines have been flying between the US and Mexico continuously. There is a restriction on land border crossings, but this does not apply to air or sea travel.
Q: Will I need to wear a mask at the airport?A: You may want to wear a mask at the airport, and on the flight, since these are public places where limited social distancing is available. You will want to Buy a Mask and a travel-size bottle of Hand sanitizer to bring with you on your trip.
Q: Will they be testing at the airport?A: When you arrive you will be quickly screened for symptoms. If you don't show symptoms, you will continue on to your Airport Transfer as normal. If you do show symptoms, you may be asked to undergo an extra screening which may include a rapid test just to make sure you are not contagious. If it is positive, you will receive guidance from a medical professional as to how to proceed.
Q: Will I need to quarantine?A: Mexico has no requirements for quarantine on arrival or departure. If the unlikely event that you are symptomatic and test positive, you may be asked to self-quarantine at home or at your hotel. You can check with your airline to see if your home country has any requirements.
Q: What can I do to make sure I don't have any issues on my trip?A: To make your travel go as smoothly as possible, we recommend you do a self-check for symptoms a day or two before you go to the airport, and also before you leave for your flight. If you have symptoms, go to the doctor and get tested. That way if you're positive, you can reschedule your trip and stay safe at home, and if you're negative you can bring your certificate with you on your trip.
You will be screened for symptoms upon arrival, but it is very unlikely that you would develop symptoms in a few hours while on the flight, so this will make sure you don't have any issues and can go on about enjoying your vacation.
Q: Are hotels in Cancun and the Mayan Riviera open right now?A: Yes, all area hotels are open and have been operating as normal since June 2020, following over 150 strict health protocols to provide you with a safe and relaxing environment.
Q: Are villas and vacation rentals in open in Cancun?A: Villas, Air B&B, vacation rentals, and bed and breakfasts are operating normally under the same protocols as hotels.
Q: Will all the facilities at my hotel be available like normal? Will the bars and restaurants and spa be open?A: Generally, yes. Most services and facilities will be available at all hotels. Make sure to check with your chosen hotel to be sure. Expanded health protocols will be in place for the safety and health of both you and the hotel employees, but you will be able to enjoy your hotel in the way you would expect.
Q: Are you open?A: Yes. We are open and ready to serve you 7 days a week, Mondays to Friday from 8:00 AM to 6:00 PM (EST) and Saturday and Sunday from 8:00 AM to 5:00 PM (EST) with any questions you have. We are accepting bookings for all our activities as normal.
Q: Will all your tours and activities be running when I arrive?A: Yes. All our tours and activities are open and running as normal, including theme parks, watersports, adventure tours, and many more. However, we strongly recommend to book well in advance of your tour date to make sure the adventure you want isn't sold out before you book.
If everyone waits until the last minute, then it may be difficult for the tour operators to run some tours just because they didn't prepare staff and equipment since they thought they didn't have bookings that day.
Some tours that normally operate on a shared basis may be offered only on a private basis if demand isn't there, but most likely everything will be available, we just ask that you be flexible and patient in consideration of the situation.
Q: Will I be able to go snorkeling or go on a boat tour while I'm in Cancun?A: Yes. Tours will be running as normal, just with less people on the tours than in other times, which is actually pretty nice.
Q: Are golf courses in Cancun open?A: Yes. All the golf courses are currently open and operating as normal.
Q: Can I cancel and get a refund if I can't visit due to Coronavirus?A: If your trip to Mexico is cancelled due to travel restrictions imposed by your area due to COVID-19, or you are otherwise unable to attend your tour due to any COVID-19 related health emergency or quarantine requirement, you have the opportunity to reschedule for free, or if not possible then you will receive a full refund. You will need to provide proof of the reason such as a doctor’s note, trip cancellation, or medical evaluation. If no proof is available, then our normal cancellation policy applies.
For private charters, private tours or groups of 6 people or more, the affected group member and their immediate family would qualify for a refund on per person tours, however on fixed price tours such as private boats, all adult group members must provide proof of trip cancellation to qualify for refund under this policy. Otherwise the normal cancellation policy will apply.
Q: Will I be able to bring a group or plan an event in Cancun this summer?A: Yes. Cancun has special protocols in place to be able to accommodate groups and events such as weddings, including group tours and activities. Our Groups Team is here 7 days a week to advise you and help you set up your event. Even if you're not visiting this summer, you can still start planning to have that dream destination event in Cancun that you've been wishing for.
Q: Are restaurants and bars open in Cancun, Playa del Carmen and Riviera Maya?A: Yes, all restaurants and bars are already certified and operating normally. Some Bars, night clubs and casinos may be closed or operating differently than normal except for those at your hotel, depending on the protocols in place at that moment, but most are running normally. Hand sanitizer will be available at the door.
Q: Will I need to wear a mask while eating at a restaurant?A: No. The restaurants are set up for social distancing, so you can relax and enjoy your meal with your family as normal. However as at home, you should put on Your Mask when walking by other people, such as when entering or leaving the restaurant or getting up to go to the bathroom, just in case.
What is happening in Cancun?
Airports & Flights — Cancun International Airport (CUN)
The airport is open and receiving flights daily. Currently, the Cancun
Airport is hosting around 200 arrivals daily between domestic and international flights. European
flights are running. Anti-COVID sanitary protocols are in place at the airport, and
health officials are conducting passenger screenings.
SEE AIRPORT SHUTTLE Ride with others heading to your same destination, under strict sanitary protocols. SEE PRIVATE TRANSFERS Your own private vehicle that takes you directly and comfortable to your destination.
Hotels in Cancun, Cozumel, Isla Mujeres, Playa del Carmen, and the Riviera Maya are open and operating normally, implementing certain cleaning protocols and sanitary measures to ensure your safety. Hotel common areas and beaches will be open and set up with adequate spacing between chairs and people to maintain recommended social distance. If you want specific information about a hotel, we suggest you call your hotel directly.
Ferry Schedules - Playa del Carmen, Cozumel, Puerto Juarez
Ferries are continually operating every day between Playa del Carmen and Cozumel. Ferry Schedules for Winjet and Ultramar start from 7:00AM to 10:00PM.
Reopening of Bars & Restaurants in Cancun —
Restaurants in Cancun, Playa del Carmen and the Riviera Maya are open and operating at full capacity, under the implementation of strict sanitary protocols including
social distancing, and hygienic guidelines to keep you safe.
Cancun Tours and Excursions —
Cancun, Playa del Carmen, and the Riviera Maya are already welcoming international tourists from the United States and Canada. The health protocols are in place, businesses have been certified after implementing a protocol of around 150 different measures to ensure the safety of guests and staff.
Public Transportation is running in a normal schedule.
Cruise Ships for Costa Maya and Cancun —
Costa Maya Cruise Ship
For Cozumel Cruise Ship Information see our Coronavirus COVID-19 Updates for Cozumel, Mexico
Handy Items for your Health & Upcoming Trips…
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